POINT 4 DATA CORPORATION

Genesys Service Plans

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PLATINUM PLAN:

$1,500 annual fee

$100/hour for programming/training/implementation services  -  $25 minimum charge

Business Analyst: $165/hr

Accounting Specialist: $130/hr

Terms: Net 5

0-3 hour response time*

Genesys upgrades (user and version) discounted by 40%

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GOLD PLAN:

$1,200 annual fee

$125/hour for programming/training/implementation services  -  $75 minimum charge

Business Analyst: $175/hr

Accounting Specialist: $140/hr

terms: Net 5

3-5 hour response time*

Genesys upgrades (user and version) discounted by 25%

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SILVER PLAN:

$900 annual fee

$150/hour for programming/training/implementation services  -  $150 minimum charge

Business Analyst: $185/hr

Accounting Specialist: $150/hr

Terms: credit card or pre-paid deposit will be required for all transactions

One day response time*

Genesys upgrades (user and version) discounted by 15%

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NO PLAN:

$175/hour

Business Analyst: $195/hr

Accounting Specialist: $160/hr

2 hour minimum charge

Terms: credit card or pre-paid deposit will be required for all transactions

1-2 day guaranteed response time

  *you will receive a return call within this period.  Resolving any problem may take additional time.